Last updated: September 16, 2026 | Effective immediately.
Information You Provide Directly: When you purchase a product, opt in to our email list, or contact our support team, we collect information you provide — including your name, email address, phone number (if provided), and payment information. Payment card details are processed by our payment processor and are not stored on our servers.
Information Collected Automatically: When you visit nopainprotocol.com, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other usage data. This information is collected through cookies and similar tracking technologies.
Purchase Information: We maintain records of your purchases, including the products you bought, the date of purchase, and the price paid. This information is used to fulfill your order, provide customer support, and comply with legal obligations.
We use the information we collect for the following purposes:
Order Fulfillment: To process your payment, deliver your purchased products, and send you receipts and access credentials.
Customer Support: To respond to your questions, resolve disputes, and provide technical assistance.
Email & SMS Marketing: If you have opted in, to send you educational content, product updates, promotional offers, and follow-up sequences related to the No Pain Protocol. You can opt out at any time.
Website Improvement: To analyze how visitors use our website and improve our content, design, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, including tax and accounting obligations.
Fraud Prevention: To detect and prevent fraudulent transactions and protect the security of our website and customers.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with the following categories of service providers who help us operate our business:
Payment Processors: Your payment information is transmitted directly to our payment processor (e.g., Stripe) and is subject to their privacy policy. We do not store full credit card numbers.
Email Service Providers: We use third-party email platforms (e.g., ActiveCampaign, GoHighLevel, Klaviyo) to send and manage our email communications. These providers have access to your email address and name for the purpose of sending emails on our behalf.
SMS Providers: If you have opted in to SMS communications, your phone number is shared with our SMS platform provider for the purpose of sending text messages.
Analytics Providers: We use analytics services (e.g., Google Analytics) that collect anonymized data about website usage. These services may use cookies to track your behavior across websites.
Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze website traffic. We use the following types of cookies:
Essential Cookies: Required for the website to function correctly. These cannot be disabled.
Analytics Cookies: Used to understand how visitors interact with our website. This data is aggregated and anonymized.
Marketing Cookies: Used to track the effectiveness of our advertising campaigns and retarget visitors who have shown interest in our products.
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Purchase records are retained for a minimum of 7 years for tax and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website, secure payment processing through PCI-compliant providers, and access controls limiting who can access your data within our organization.
No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.
Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email. You can opt out of SMS messages by replying STOP. Opting out of marketing does not affect transactional communications related to your purchases.
Access & Correction: You may request a copy of the personal information we hold about you, or request corrections to inaccurate data, by emailing help@nopainprotocol.com.
Deletion: You may request deletion of your personal information, subject to our legal obligations to retain certain records. Note that deletion of your account information will terminate your access to purchased products.
California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, email help@nopainprotocol.com.
EU/UK Residents (GDPR): If you are located in the European Union or United Kingdom, you have rights under GDPR including the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to lodge a complaint with your local data protection authority.
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a minor, we will delete it promptly.
Our website may contain links to third-party websites, including supplement retailers and other resources. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website or products after any changes constitutes your acceptance of the revised policy.
For questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
No Pain Protocol
Email: help@nopainprotocol.com
Website: nopainprotocol.com